Please note the following details for your reservation:

A. Booking

• 50% of the package rate is required to confirm the booking—this amount is deductible from your total payment.
• Remaining balance can be settled on the day of the appointment.
• Failure to settle within a day will lead to automatic forfeiting of the schedule.
• Clients may also opt to pay the total amount due in full instead of the down payment upon scheduling.
• Additional pax and add-ons are non-refundable once booked.

• Walk-ins are possible if there are open slots, but we recommend booking in advance to secure your time.
• May expect waiting for walk-in clients.

• Payment can be made via cash, bank transfer, or online channels (GCash).

B. Rescheduling Policy

• Clients may reschedule their session up to 48 hours before the scheduled appointment without incurring any additional fees. However, rescheduling can be considered but not 100% guaranteed.
• Rescheduling requests made within 24 hours before the scheduled session will incur a rescheduling fee of ₱200 (non-consumable in the studio).

C. Late Policy

• Please arrive on time. There is a 15-minute grace period.
• If you arrive late, your shoot time may be shortened; your session still ends at the original time.
• Message us ASAP if you are running late; we will try to accommodate depending on the availability and reconsider.

D. Cancellation by the Client Policy

• No refunds will be issued once you booked your appointment.
• For emergencies, we’re happy to review on a case-by-case basis with valid proof.
• Bookings made with discounts/promos are not eligible for refunds.

E. Cancellation by the Studio Policy

In the unlikely event that the Studio needs to cancel a session due to unforeseen circumstances, the client(s) may choose one (1) of the following options:

• Reschedule the session at a mutually convenient date and time at no additional cost;
• Receive a full refund of the session fee; or
• Enjoy a 10% discount on the next scheduled appointment.

For sessions affected by inclement or unfavorable weather, the Studio will gladly reschedule the session at a mutually convenient date and time, with no additional charges.

F. Pet Policy

Our studio is pet-friendly! To ensure a safe environment, please observe the following:

• Pets must wear a leash and diapers, or be carried at all times inside.
• A ₱250 cleaning fee applies if your pet litters indoors.
• If a pet becomes restless, we may ask that they wait outside until calm.
• Any damage caused by pets will be charged accordingly.

We appreciate your understanding and cooperation.
Thank you, and we look forward to seeing you!